FAQs

We are a small jewellery manufacturing company based in London, England.

We make all of the items we sell;

High quality jewellery with great customer service.

No middlemen. No expensive overheads. No expensive advertising.

Just great jewellery direct to you from the manufacturer.

Swarovski

We make our jewellery with crystal from Swarovski.

Swarovski have been making crystal stones for jewellery manufactures

for more than 100 years.

But with the outsourcing of jewellery manufacturing from the UK and Europe the Far East Swarovski had to change.

They opened Swarovski retail stores around the world to sell their own range of jewellery under the Swarovski brand.

pewterhooter jewellery is not 'Swarovski' brand jewellery.

It is 'pewterhooter' brand  jewellery made with sparkling crystal from Swarovski.

SWAROVSKI make the finest crystal stones in the World in the most beautiful vibrant colours.

Made in the UK

Most of the jewellery sold online in the United Kingdom is manufactured in China and India.

pewterhooter jewellery is manufactured in London, England.

We need to bring more manufacturing jobs back to the UK to support our economy.

To give our children a future.

 Does your jewellery really sparkle?

 Yes, it's so hard for us to capture this on camera! The only way to see it properly is in person! Check out our Instagram feed, and the posts that our customers have tagged us in. They often manage to catch the sparkle in their videos!

Does pewterhooter jewellery tarnish over time?

pewterhooter Jewellery use high-quality quality materials to prevent tarnishing over time. However, like anything else, it will experience a natural life cycle as well as normal wear & tear. We will happily replace any defective products within 30 days of delivery, and you have a 1-year guarantee if you're not happy. Otherwise, treat your hand-made jewellery with care in order to extend the lifetime of the product. 

Can I wear my pewterhooter jewellery in the shower, pool, or ocean?

In short, we wouldn't recommend it. Water durability for Pewterhooter jewellery depends on which item you've purchased and what metal that style is made out of. Our jewellery will not immediately tarnish or turn green/black when it gets wet. Pewter, silver-plated, and stainless steel products should be fine if briefly exposed to water, but in moderation. Just like anything else, too much exposure to anything will cause harm to the item over time. Sterling silver and rhodium coated chains should be fine if moderately exposed to water, but again, in moderation and keeping them clean with appropriate cleaner is also suggested.

Is your jewellery magnetic? Is it safe to wear with a pacemaker?

Our products may contain magnetic properties. Please consult with your doctor if you are sensitive to magnetic components. 

Do you sell Pewterhooter jewellery at events & in-stores?

Yes. Pewterhooter is sold in over 500 stores throughout the UK and Europe. We also attend a number of events throughout the U.K each year. 

I have allergies. Is it okay to wear pewterhooter?

If you have severe allergies or are allergic to common metals, then we recommend that you reach out to our customer support team at: sales@pewterhooter.com! Be sure to include your desired products as well as the metals that you are allergic to! We would be more than happy to help you find the perfect Pewterhooter jewellery for your needs!